Term and Conditions

Last Updated: [Insert Date]

Welcome to OTH Bed Home Shop (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website www.othbedhome.com and any purchases you make through our site. By accessing our website or making a purchase, you agree to be bound by these Terms.

1. Our Customers

OTH Bed Home Shop caters to discerning customers seeking premium bedroom furniture including cribs, daybeds, full beds, headboards, and specialty beds (king, queen, twin). Our products are designed for homeowners and interior enthusiasts who value quality craftsmanship and timeless bedroom design.

2. Website Use

2.1 Access and Eligibility

Our website is available to users who are at least 18 years old or the age of majority in their jurisdiction. By using our site, you represent that you meet these requirements.

2.2 User Responsibilities

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Comply with all applicable laws and regulations

2.3 Prohibited Activities

You agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Use automated systems to extract data from our site
• Interfere with the proper functioning of our website
• Misrepresent your identity or provide false information

3. Products and Services

3.1 Product Descriptions

We strive to accurately describe all products on our website, including dimensions, materials, and finishes. However, slight variations may occur due to the natural characteristics of materials or manufacturing processes. Product colors may appear differently depending on your monitor settings.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel the order or offer a suitable alternative.

3.3 Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• All mattresses
• Bedding accessories (pillows, mattress toppers, etc.)
• Assembled furniture
• Custom or special order items
• Clearance or final sale items

4. Orders and Payments

4.1 Order Process

When you place an order, you will receive an order confirmation email. This represents our acceptance of your order and the formation of a contract between you and OTH Bed Home Shop.

4.2 Pricing

All prices are in USD and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but price changes will not affect orders already accepted.

4.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount of your order to your selected payment method at the time of purchase.

4.4 Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You will receive a shipping confirmation with tracking information once your order ships.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

Delivery times are estimates and may vary depending on your location and customs processing. We currently ship worldwide except to certain Asian countries and remote areas.

5.2 Delivery Responsibilities

You are responsible for:

• Providing accurate delivery information
• Being available to accept delivery
• Inspecting items upon delivery for any visible damage
• Notifying us immediately of any delivery issues

6. Returns and Refunds

6.1 Return Policy

We offer a 15-day return policy for most items from the date of delivery. To qualify for a return:

• Item must be in original condition with all tags attached
• Original packaging must be intact
• Include a copy of your original invoice
• Contact us within 15 days to initiate the return

6.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with your order number, items to return, reason, and preference for refund or exchange
2. Wait for our approval and return instructions (typically within 2 business days)
3. Securely repackage the item in its original packaging
4. Ship to our returns center at:
   OTH Bed Home Shop Returns
   2186 Knollwood Dr
   Boulder, CO 80302
   United States

6.3 Refund Processing

Refunds are processed within 5 business days after we receive and inspect your return. The refund will be issued to your original payment method for the product price minus original shipping charges (unless the return is due to our error).

6.4 Damaged or Defective Items

If your item arrives damaged or defective, contact us immediately at [email protected] with photos of the damage. We will arrange for a replacement or refund at no additional cost.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and product designs, is the property of OTH Bed Home Shop or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our site without our express written permission.

8. Limitation of Liability

OTH Bed Home Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim related to these Terms or your purchase shall not exceed the purchase price of the product in question.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these Terms at any time. The updated version will be posted on our website with a new effective date. Your continued use of our site after changes constitutes acceptance of the modified Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms, please contact us at:

OTH Bed Home Shop
2186 Knollwood Dr
Boulder, CO 80302
United States
Email: [email protected]